This agreement outlines expectations for occupancy, safety, and care of the home. It is designed to protect both the guest and the property so everyone enjoys a smooth stay.
This is a legally binding vacation rental agreement governed by the laws of the State of Oregon. This is NOT a residential tenancy under ORS Chapter 90, and residential tenant protections do not apply except as specifically required for vacation/short-term occupancies. By making payment and/or taking occupancy,
Guest agrees to all terms below.
1. Cancellation:
a. Cancellation 60 days prior: Guest will receive 100% of the amount they have paid
b. Cancellation 30 days prior: Guest will be returned 50% of the amount they have paid.
c. Cancellation LESS than 30 days prior: Guest will not receive a refund. Also, dates of vacation cannot be changed during this time.
d. No refunds or alterations to guest’s reservation will be given if guest decides to depart early from their agreed upon reservation time, as this falls under the 30 day policy.
e. Guest agrees not to initiate credit card chargebacks for any amounts properly charged under this Agreement. All disputes must follow the procedures herein.
_________ (initial) I have reviewed and agree to the above regarding the cancellation policy.
2. Minimum Age Requirement: The individual making the reservation (“Responsible Guest”) must be at least 25 years of age and must be present at the Property for the entire duration of the rental period. The Responsible Guest must occupy the Property overnight each night of the stay and may not book the Property on behalf of others who do not meet this age requirement. Paradise Pines LLC reserves the right to request government-issued identification to verify age. Failure to comply with this clause is grounds for immediate cancellation or eviction without refund.
_________ (initial) I have reviewed and agree to the above regarding the age requirement.
3. Check In/Check Out: Standard Check In is 4:00pm and Check Out time is 11:00am. Check out during summer months at 10:00am. Early check in or late check out is not available unless previously arranged with Paradise Pines. Attempting to use your door code prior to standard or agreed upon check in time will not result in entry to the home. Guests who remain past applicable check out time without approval will be charged $150 per hour or portion thereof, up to a maximum of one full night’s rate.
4. Authorized Use & Use Restrictions: Guest will use the Property only as a personal vacation residence and for lawful purposes only.
a. Guest will not damage, destroy, or create a nuisance on/about the property (or permit another to damage or destroy the Property).
b. Only authorized guests may reside at the Property.
c. Guest will not assign any interest in, or sublet, any part of the Property.d. Maximum occupancy is 14 persons. This limit is mandated by Deschutes County Short-Term
Rental Regulations and applies to all adults and children. At no time may the number of occupants exceed 14. Paradise Pines LLC does not permit additional guests beyond this number and does not charge additional per-guest fees. Any occupancy above constitutes a violation of county law and this Agreement and may result in immediate eviction without refund.
e. The Property may not be used for parties, large gatherings, commercial use, or events of any kind, including but not limited to: weddings, receptions, rehearsal events, concerts, corporate retreats, parties, or events that exceed registered occupancy or that require event planning, vendor access, amplified sound, or outside equipment. Unauthorized events are strictly prohibited and constitute a material breach of this Agreement. Evidence of an unauthorized event may result in immediate eviction without refund and will subject Guest to any applicable damage, cleaning, and enforcement fees.
f. No filming / commercial photography is allowed.
g. No confetti, glitter, or silly string will be used on the property.
h. Parking is limited to the driveway and garage only. Street parking, blocking neighbors, or obstructing snowplows or fire lanes is prohibited. Violations may result in towing at Guest’s expense.
_________ (initial) I have reviewed and agree to the above regarding the authorized use.
5. Guest Inspection: Guest will on arrival examine the Property.
a. Please immediately report any damage discovered and any equipment not in proper operating condition.
b. If Guest fails to report any property or equipment damage, Guest may be held responsible for any damage discovered after Guest’s occupancy.
6. Force Majeure: Paradise Pines LLC will not be liable for any delay, interruption, or early termination of the stay caused by events beyond its reasonable control, including but not limited to natural disasters, fire, smoke, evacuation orders, power outages, utility interruptions, pandemics, labor shortages, severe weather, road closures, government actions, or other acts of God. Refunds will not be issued for such occurrences.
a. No warranties are provided concerning amenities available through the homeowner associations including: pools, shared hot tubs, club houses, tennis courts, golf facilities, picnic areas, and bike paths.
b. Guest acknowledges that the property is located in a mostly undeveloped and untamed wilderness area. Guests freely agree to accept and assume the risk for hazardous conditions noted below and other conditions potentially unknown.
i. Certain hazardous animals such as birds, reptiles, bugs/insects, and large mammals (deer, coyote, mountain lions, etc.) are present and could cause damage, injury, illness, and/or death to a person.
ii. Hazardous conditions exist which could include but are not limited to cliffs, holes, brush, ponds, rivers and harmful plants.
c. Guests will not use the property if obvious unsafe hazardous conditions exist. Upon notice of a hazardous condition being present, Paradise Pines LLC, will inspect the property and determine if this condition exists. If a hazard is identified, Paradise Pines LLC will make a reasonable effort to address this issue in a timely fashion.d. Guests will make an effort to prevent any wild animals, including bugs, rodents, and other animals from entering in and onto the Property.
_________ (initial) I have reviewed and agree to the above regarding the force majeure.
7. Guest agrees to comply with all Sunriver Owners Association (SROA) rules and regulations and all local ordinances. Guest is responsible for any fines, penalties, or enforcement actions issued by SROA or Deschutes County related to noise, nuisance, or rule violations. Quiet hours are between 10:00pm-8:00am. Verified noise or nuisance complaints may result in immediate eviction without refund.
8. Accidental Damages/Missing Items: A security deposit is required if booking direct. If booking on platform, AirBnB and VRBO will handle any damage issues. Guest(s) are responsible for all property damages caused or items not returned during rental period.
a. A fully refundable $1250 security deposit is required to rent Paradise Pines, LLC when booking direct. The security deposit check is not cashed and will be destroyed or (returned if requested) within 7 days of departure provided no damage, missing items, extra cleaning, or policy violations are found. Guest will receive itemized charges with photos/receipts and has 10 calendar days to dispute in writing.
b. If damage, loss, excessive cleaning, or rule violations exceed the amount of the security deposit, Guest remains liable and additional money will be requested to rectify the situation.
c. If an item is damaged that belongs to a matching set and a matching piece cannot be found the guest will be responsible for replacing the set.
d. Guest acknowledges that damage requests must be handled through Airbnb’s or VRBO’s Resolution Center if booked through these platforms
e. Failure to return remotes for TVs, soundbars, or other entertainment systems is subject to $50 fee per remote.
f. HVAC sensors are located on the door frame of each bedroom and in the game room to improve HVAC efficiency. Any missing HVAC sensors will be subject to $75 fee per sensor.
_________ (initial) I have reviewed and agree to the above regarding accidental damages/missing items.
9. No Smoking Allowed: This Property, and all of Sunriver is non-smoking. Evidence of smoking including cigarettes, marijuana, cigars, vapes, etc. inside the property is a sufficient basis to charge Guest for smoke clean-up, including removal of smoke from carpeting, AC ducts/filters and furniture.
Guest acknowledges that this clean-up is expensive and is responsible for a $500 cleaning fee, as well any additional charges for smoke damage.
_________ (initial) I have reviewed and agree to the above regarding the smoking policy.
10. No Pets Allowed: Paradise Pines does not allow pets (or emotional support animals) anywhere on the property, even temporarily. If a pet is found on the property the guest will be found to be in violation of the rental agreement. Guest would lose their security deposit secondary to the need for advanced cleaning and/or be asked to leave the home secondary to this violation without refund on their stay. When not being rented, Paradise Pines is also a personal home for the owners and their family. Certain family members, as well as paying guests, have severe allergies and any animal on the property could cause these individuals severe respiratory distress or compromise. There are many animal friendly homes in Sunriver, so we encourage you to select one of these properties if traveling with an ADA animal to maintain the safety of Paradise Pines for all.
_________ (initial) I have reviewed and agree to the above regarding the pet policy.
11. Bikes: All bikes and/or related equipment are made available only for Guest’s recreational use during Guest’s scheduled reservation.a. Guests understand it is their responsibility to first examine and perform a pre-departure inspection prior to each use.
b. Bikes provided will be in good working order and undergo regular maintenance. Should you find any issues with your bikes, please reach out for assistance.
c. Guest’s assume all risk when using the bikes. Guest’s use of the bikes may be dangerous and may result in injury or death. Paradise Pines LLC makes no representations or warranties concerning the quality or safety of the bikes.
d. Guests will use and operate the bikes safely, for their intended purpose, and with due care and observe/adhere to any and all applicable laws, rules, and regulations concerning the use and/or operation of the bikes. Guest will observe Oregon’s Bicycle Helmet Law, which requires any person less than 16 years of age riding a bike or riding as a passenger on a bike, in any public place, to have a helmet on.
e. Guests are responsible for obtaining and wearing proper, legally compliant bicycle helmets.
f. Guests will not modify, damage and/or destroy the Bikes (and/or permit another to damage or destroy). Guest will pay and be responsible for any damage or destruction to the Bikes.
g. Guests will be responsible for payment of any lost and/or stolen Bikes.
h. Guests will ensure that the Bikes are returned to their proper storage location at the Property at the end of Guest’s scheduled reservation.
_________ (initial) I have reviewed and agree to the above regarding bikes.
12. Hot Tub: Use of the hot tub is at Guest’s sole risk.
a. Guest assumes all risk with hot tub use. Guest acknowledges the hot tub and surrounding patio/deck may be dangerous. Entry and exit of the hot tub including operation of the cover should be done cautiously.
b. Those who are pregnant, have heart disease, diabetes, high blood pressure, or have other potential health conditions should only use the hot tub on the advice of their doctor.
c. We do not recommend young children use the hot tub. All children MUST be supervised by a responsible adult.
d. Hot tub temperatures should not exceed 104 degrees.
e. Never use the hot tub alone.
f. Do not bring glassware or other breakable items around the hot tub.
g. Guest is aware that use of a hot tub may result in injury or death.
h. If at any time the hot tub looks cloudy or dirty, Guest will cease any further use of the hot tub and will call/text for service.
i. If we are immediately notified of an issue where the hot tub is inoperable during a guest’s stay, a prorated credit of up to $25 per night, not to exceed $100 total will be provided.
_________ (initial) I have reviewed and agree to the above regarding the hot tub.
13. Bunk Beds: Guest assumes all risk with use of the bunk beds.
a. Guest(s) with children should be especially cautioned regarding ladder use and agree to accept all responsibility for minors.
b. Guest agrees to limit top bunk use to occupants 6 years or older and limit top bunk occupancy to one person.
c. No jumping or other horseplay on or around the bunk beds.
d. Always use ladder for entering and leaving the upper bunk.
_________ (initial) I have reviewed and agree to the above regarding the bunk beds.
14. BBQ Use: Guest assumes all risk with BBQ use and will maintain/operate outdoor BBQ in a safe manner.
a. Guest will stay by the BBQ when in use and while it is hot.
b. Guest will use appropriate grilling tools and mitts when using BBQ.
c. Guest agrees to not move or relocate BBQ.
d. Children will be closely monitored around BBQ.
e. Guests agree after use, to clean BBQ grates to remove food fragments, sauces/marinades, or accumulated fat/grease. Not cleaning the BBQ increases risk of fire and also is unpleasant for guests who arrive after you.
f. Failure to clean BBQ will result in $50 cleaning fee.
_________ (initial) I have reviewed and agree to the above regarding BBQ use.
15. Fireplace: Guest assumes all risk and will use indoor fireplace in safe manner.
a. Guest will ensure that the stone mantle will be free of all items prior and during use.
b. Guest will closely monitor children during fireplace use and for up to an hour after. The glass and surrounding get extremely hot.
c. Report any issues with operation of the fireplace immediately.
_________ (initial) I have reviewed and agree to the above regarding Fireplace use.
16. Pool Table:
a. Pool table is inspected after check out for damages
b. Do not play with damaged pool cues
c. No food/drink around table
d. Not for unsupervised children
e. Felt on pool table cannot be repaired, only replaced.
f. Cost of felt replacement is $750-$1000 and will be billed if damaged
______(initial) I have reviewed and agree to the above regarding Pool Table use.
17. Electric Vehicle Charging The Property is equipped with a Level 2 EV charger located in the garage for Guest use.
a. Charging is included in your rental rate; no additional fees will be charged for reasonable personal-use charging. Use of extension cords, outdoor outlets, or 110V are prohibited.
b. Guest is fully responsible for any damage to the charger and will report damage found.
c. Commercial use (e.g., charging vehicles not belonging to registered guests, ride-share fleet charging, etc.) is prohibited.
18. Use of Security Cameras: Guest understands and accepts that the Property is protected by two outside security cameras. One camera is a doorbell security camera at the front entry. This camera faces a public space and covers the walkway up to the home, as well as a large portion of the driveway. The second camera is located over the garbage access door on the south side of the house. This camera faces the pathway to the garbage and into the common greenspace. Neither camera faces any windows or private spaces. The primary purpose of the cameras is to maintain safety of the home when unoccupied. These cameras are not routinely monitored but are recording both video/sound 24/7. There are no cameras inside the Property. Tampering, disabling, or destroying this camera is prohibited and could result in eviction secondary to violation of house policies.
19. Personal Property & Travel Insurance: Paradise Pines LLC is not responsible for loss, theft, or damage to Guest’s personal belongings. We strongly recommend Guest obtain comprehensive travel and personal property insurance.
20. Waiver, Release, and Indemnification: Guest acknowledges and agrees that use of the Property (including, without limitation, bikes, bunk beds, hot tub, and other equipment, and activities in/around the property) bears certain risks and hazards which may result in injury, damage, illness or death to Guest(s) and/or third parties. You acknowledge the Property may have features, amenities, and conditions that are unfamiliar to Guest and others you invite to the Property.
Guest hereby knowingly and freely agrees to accept, as well as assume all risks and hazards (whether known or unknown). Guest knowingly and voluntarily waives, releases, and forever discharges liability from Paradise Pines LLC and property owner(s). Guest agrees to indemnify and hold harmless Paradise Pines LLC, property owner(s), contractor(s), and representatives of aforementioned parties from/against any and all claims, actions, proceedings, damages, liabilities, injuries, losses, and expenses of every kind (whether known or unknown).
The supervision and safety of all children is the direct responsibility of guest, parents, and/or caretakers of children on this premise, including but not limited to stairs, bunk beds, hot tub, or any/all other activities on premises. Guest understands and accepts that no special measures to “childproof” this Property has occurred.
Paradise Pines LLC is not responsible for any loss, theft, vandalism, damage, and/or destruction to Guest’s personal property occurring during a stay.
_________ (initial) I have reviewed the waiver, release, and indemnification provision.
21. Miscellaneous: Each provision contained in this Agreement will be treated as a separate and independent provision. The unenforceability of any one provision will in no way impair the enforceability or any other provision.
This Agreement contains the entire agreement and understanding between the parties and supersedes any other oral or written negotiations, discussions, representations, or agreements.
This Agreement will be governed by and construed in accordance with the laws of the State of Oregon and the venue for any action concerning this Agreement will lie in Deschutes County, Oregon. If litigation or arbitration is instituted to enforce or determine the parties’ rights or duties arising out of the terms of this Agreement, the prevailing party will recover from the losing party reasonable attorney fees and costs incurred in such proceeding to the extent permitted by the judge/arbitrator, in arbitration, at trial, on appeal, or in any bankruptcy proceedings.
Any dispute arising out of or relating to this Agreement may, at Paradise Pines LLC’s sole election, be resolved by binding arbitration in Deschutes County, Oregon. Judgment upon the arbitration award may be entered in any court of competent jurisdiction. This provision does not limit Paradise Pines LLC’s right to pursue claims for unpaid charges or damages in small claims court.
Paradise Pines LLC may update or amend the terms of this Agreement for future reservations as required by law, regulatory changes, or business needs. The version in effect at the time of booking will apply to each reservation.If there is more than one Guest, each Guest will be jointly liable for the performance of each and every Guest obligation arising out of or under this Agreement. The termination of this Agreement, regardless of how it occurs, will not relieve a party of any obligations that have accrued before termination.
If Guest fails to perform any of Guest’s obligations under this Agreement, Paradise Pines, LLC may pursue any and all remedies available at law or in equity. All available remedies are cumulative and may be exercised singularly or concurrently. Guest will ensure that each guest complies with this Agreement. The renting Guest will be liable for any other guest’s failure to comply with this Agreement.
Guest has read, fully understands, and agrees to the provisions contained in this Agreement. This agreement is executed electronically and shall have the same legal effect as an original signature.
Signature:
Date:
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